Imperial Wins Privacy Policy

Last updated: April 8, 2026

At Imperial Wins, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.[1][2][4]

Information We Collect

We collect personal information necessary to provide our gaming services and comply with Australian laws, including your full name, date of birth, residential address, email address, phone number, and government-issued identification for age and identity verification.[1][2] We also gather financial details such as banking information and transaction records to process payments and meet anti-money laundering obligations under AUSTRAC regulations.[1][2] Additionally, we collect technical data like IP addresses, device information, and gaming activity such as betting history to enhance security and personalize your experience.[1]

How We Use Your Information

We use your personal information to manage your account, process deposits and withdrawals, and deliver personalized gaming experiences in line with our contractual obligations.[1][4] This includes verifying your identity, preventing fraud, and ensuring compliance with Australian gambling regulations and taxation requirements.[1][2] We may also use aggregated usage data to improve our platform, analyze trends, and send relevant marketing communications where you have consented.[1][3]

Information Sharing

We disclose personal information only as required by law, such as to AUSTRAC for anti-money laundering compliance, state gambling regulators, or taxation authorities.[1][2] We may share data with trusted service providers like payment processors under strict confidentiality agreements that require compliance with the Australian Privacy Principles, but we do not sell your information.[2][4] Disclosures to law enforcement occur only when necessary for legal obligations or to investigate fraud.[1]

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, loss, or misuse.[1][4] Our systems comply with the Australian Privacy Principles, with data retained only as long as necessary for legal, regulatory, or business purposes—typically 7 years for financial records.[1][2] Regular audits and employee training ensure ongoing protection, and we promptly notify you and the Office of the Australian Information Commissioner of any eligible data breaches.[4]

Your Rights

Under the Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information held by us, subject to legal exceptions.[1][2][4] You may request this by contacting us, and we will respond within 30 days, providing copies where appropriate after identity verification.[2] You can withdraw consent for marketing, object to certain processing, or lodge complaints with the Office of the Australian Information Commissioner if dissatisfied with our handling.[1][2][4]

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyze usage, and provide personalized content while complying with Australian privacy laws.[1][6] You can manage cookie preferences through your browser settings, though this may affect site performance.[1]

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer. We will acknowledge receipt within 7 days and respond substantively within 30 days.[2]